At Flight Outfitters, we want you to be completely satisfied with your order. Unused merchandise may be returned within 30 days from your order date if accompanied by original tags and our Return Form. Please note: Our return policy is expanded to 60 days on items ordered between November 1 and December 31. If you would like to return or exchange your FlightOutfitters.com purchase, please return the product and the Return Form (download here) to the following address:
Flight Outfitters Website Returns
675 Cincinnati Batavia Pike
Cincinnati, OH 45245
Warranty on Flight Outfitters Bags:
Flight Outfitters warrants its bags free of manufacture defects for the period of 5 years from the items production date. Flight Outfitters will repair or replace any bag that has defects from manufacturing. Not covered under this warranty is normal wear and tear.
Warranty on Flight Outfitters Electronic items:
Flight Outfitters warrants its electric products free and clear of manufacture defects for the period of 1 year. Flight Outfitters will repair or replace any electronic items that has defects from manufacturing. Not covered under this warranty is normal wear and tear or batteries.
*There are no other warranties expressed or implied*
For returns for Warranty Service, please contact:
firstname.lastname@example.org or call 513-688-7300 for a a Return Authorization Number (RA #) in advance of returning any merchandise.
Merchandise will not be accepted without a Flight Outfitters RA #.
Warranty Returns Ship to Address:
Flight Outfitters Warranty Service
RA # XXXXXXXXX (Number issued to you by Flight Outfitters Customer Service)
675 Cincinnati-Batavia Pike
Cincinnati, Ohio 45245